Frequently Asked Questions
FAQ about AI Italy Basic, Plus and Premium memberships, Custom AI Italy Itinerary, AI Trip Planner, guides, Tuscia, EVO oil and practical Italian.
About Italy Trip Concierge
What is Italy Trip Concierge? An AI-powered digital platform that helps independent travelers plan Italy: AI itinerary planning, complete guide library, practical Italian, food guidance, transport tips, hidden gems and tourist-trap avoidance. It is not a human travel agency.
Is this a human travel planning service? No. It is an AI-powered platform. There is no human travel agent behind the plans.
Do you offer 1-to-1 consulting? No. There is no 1-to-1 human consulting or manual planning service on any plan.
AI Italy Basic
What is included in AI Italy Basic (€29.90/year)? Complete guide library (First Time in Italy, Rome, Florence, Venice, Tuscany, Italy by Train, Italy Food Guide, Tourist Trap Guide, Practical Italian Essential, Tuscia, Tuscia EVO Oil, Via Francigena in Tuscia), AI Trip Planner Essential with up to 10 AI itineraries/year, 1 saved itinerary, PDF export and 12-month access.
AI Italy Plus — Best Value
What is included in AI Italy Plus (€49.90/year)? Everything in Basic plus Advanced AI Trip Planner (up to 50 AI itineraries/year), 10 saved itineraries, itinerary refinements, weather alternatives, family/couple/budget/food versions, full Practical Italian, premium planning tools and priority updates.
Why is AI Italy Plus the Best Value? It is the best choice for most travelers planning one complete Italy trip — it unlocks the full AI planning toolkit without the price of Premium.
AI Italy Premium
What is included in AI Italy Premium (€89.90/year)? Everything in Plus plus unlimited AI itineraries with fair-use limits, unlimited saved itineraries, multiple advanced versions (luxury, road trip, train-only, slow travel, photography, outdoor, food explorer, hidden gems), early access to new AI features and premium content updates including new guide releases during the year.
Custom AI Italy Itinerary
What is Custom AI Italy Itinerary? A €19.90 one-time add-on that unlocks a complete personalized AI-generated itinerary after you preview a plan. It includes day-by-day plan, optimized route, transport notes, food suggestions, hidden gems, bad-weather alternatives, practical Italian phrases and PDF export.
Can I buy Custom AI Itinerary without a membership? No. Custom AI Itinerary is available only for users with an active AI Italy Basic, Plus or Premium subscription. It is not a human itinerary review.
AI limits, bookings and live details
Does the AI book hotels, trains or restaurants? No. The AI provides planning guidance only. Bookings must be made by the traveler.
Does the AI guarantee opening hours or availability? No. Opening hours, transport times, availability of frantoi, restaurants, museums and experiences change often. Always verify live details before visiting.
Can I use it for Rome, Florence and Venice? Yes. The AI Trip Planner and guide library cover the main Italian destinations including Rome, Florence, Venice, Tuscany and Italy by Train.
Can I include Tuscia, EVO oil or Via Francigena? Yes. The AI can include Tuscia, Viterbo, EVO oil ideas and the Via Francigena in Tuscia as countryside or slow travel extensions when relevant.
Billing, renewal, upgrades
Are these annual plans? Yes. Basic, Plus and Premium are billed annually and renew every 12 months unless cancelled.
Can I cancel renewal? Yes. You can cancel renewal at any time from the customer portal. Access remains until the end of the current paid period.
Can I upgrade later? Yes. You can upgrade from Basic to Plus or Premium at any time.
What happens if payment fails? Membership is not activated for failed payments. If a renewal fails, premium features are paused until payment is resolved.
Support
How do I contact support? Write to travelitalylikealocal@gmail.com or use the contact page. Support handles account, billing and technical questions only — it is not a human travel planning service.